Leadership

Many of my readers are in the retail business.  Retail businesses sell things, whether it’s shoes, clothes, food, gifts, etc.  The idea is to buy items at cost and sell at a mark-up thus generating a profit.

If you’re in the retail business, then without question, you know what ‘shrink‘ is.  If you don’t have shrink, then don’t waste your time reading this article.  For the rest, by all means, take time to read and digest what is said here.

A few weeks ago, I was asked to define shrink.  What is shrink?  Without hesitation, I answered:  (more…)

Today’s business environment requires that a manager multitask continuously. Often, we have a zillion tasks that must be done today.
There are tasks that we like to do and there are tasks that we hate to do. Of course, the tasks that we like to do are the tasks that we want to do.

However, through my years in leading and managing, I have learned to categorize tasks in a different way. I think it is a simple system.  To become an effective leader, you must do the tasks that need to be done – not the tasks you want to do. (more…)